- Highlights & Achievements
Vision &
Strategies
Our 2030 Sustainability Vision has four primary drivers: Green for Planet, Innovation for Future, Value for People and Endeavour for Community, which align with our commitments to the United Nations Sustainable Development Goals (UNSDGs). For each of these drivers, we have pinpointed key areas that we intend to focus our efforts on and maximise our impact by 2030.
G.I.V.E. Strategies
Green for Planet
Building a Green Portfolio: Reducing our impact on the environment
Focus Areas:
- Climate Resilience: Adopt smart and climate-resilient building designs to enhance the adaptability of properties to the adverse effects of climate change
- Environmental Impact: Reduce the environmental impact and carbon footprint of our business model
Innovation for Future
Shaping a Smarter Future: Creating a smart built environment enabled by innovation and technology
Focus Areas:
- Technology Innovation: Create new ways of living and working with technology
- Social Innovation: Innovate to better serve our stakeholders and enhance living quality
Value for People
Creating a Caring Culture: Being a caring employer who looks after our people and our partners
Focus Areas:
- Health & Wellness: Ensure the health and well-being of stakeholders through our building designs, operations and services
- Our People, Partners and Customers: Actively engage with our people, partners and customers to address their needs
Endeavour for Community
Establishing a Liveable Community: Providing a more liveable environment that enhances well-being and quality of life
Focus Areas:
- Sustainable Community and Liveable Community: Enhance the living standards and proactively address stakeholders’ needs
Targets & Performance
Our progress is reviewed using targets that are specific to each focus area as they relate to our own operations.
Upwards and Onwards
In aligning with 2030 Sustainability Vision, we have renewed our energy targets to cover the majority of properties in Hong Kong and mainland China Portfolio.
Hong Kong Portfolio
BY 2030
20%
Energy Intensity in kWh/m2 total GFA (Base year: 2019)
Mainland China Portfolio
BY 2030
10%
Electricity Consumption in kWh (Base year: 2021)
Digital and Smart Building Feature Adoption
FY2021
100%
For all new projects
Adopt digital and smart building features at 100% of our new office and commercial development and 90% of our residential development by 2023
Customer Satisfaction
FY2021
>98%
Conduct regular customer satisfaction surveys and maintian a high customer satisfaction rate each year
(Covering properties managed by Goodwill, Well Born and Hang Yick)
(Covering properties managed by Goodwill, Well Born and Hang Yick)
Total Service Hours
FY2021
>80,000
HRS
Contribute over 80,000 service hours per year
(Contributed by Henderson Warmth Volunteer Team, Goodwill, Well Born and Hang Yick)
(Contributed by Henderson Warmth Volunteer Team, Goodwill, Well Born and Hang Yick)